Claims
That first call with an adjuster strongly influences a claimant’s recovery
By Kristin Graham, president, Graham Guidance Inc. | April 15, 2026
4 min read
Industry
Insurance Career Connections partnered with Canadian platform service Kibbi Technologies to develop the portal
By Jason Contant | April 15, 2026
2 min read
M&A
Scale and data are two of the main reasons why insurers should adopt AI, if they haven't already
By David Gambrill | April 14, 2026
3 min read
The acquisition allows Ellipse Insurance to "significantly strengthen" its presence in Montréal
By Jason Contant | April 13, 2026
National Broker Survey
Plus, our take on brokers' optimism this year, whether brokers effectively communicate their value to clients, and if brokers think their carrier partners are treating them fairly.
By Phil Porado | April 9, 2026
Tech
As insurers rely more on AI agents, tech pros are warning about what could happen if clients start using them, too
By David Gambrill | April 8, 2026
Legal / Regulation
The uptick in investigations and inquiries is likely to continue, one Dentons lawyer says
By Jason Contant | April 8, 2026
Home
Many clients presume guaranteed replacement costs cover everything...they don't
By Phil Porado | April 8, 2026
The risk of insurance activities performed by unlicensed individuals or entities tops the list
By Jason Contant | April 2, 2026
Auto
New report projects claims costs under the upcoming system
By Jason Contant | March 30, 2026
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