News

The federal government has committed $15 million to Canada’s long-awaited national flood insurance backstop, but P&C insurers say the 2024 federal budget was light on details — and funding. Hear Alister Campbell, president and CEO of the Property and Casualty…

A strata (condo) unit owner in British Columbia has been ordered to pay their strata corporation’s $25,000 insurance deductible after being found responsible for a water leak that damaged other units and the strata’s common property.  Civil Resolution Tribunal vice…

While in-house claims adjusting generally works well on low-severity events, larger-scale events often require the personal touch and the explanation of next steps, notes Lorri Frederick who recently retired from her role as president of ClaimsPro. “We see the independent…

One of the largest wildfires burning in Western Canada is the Patry Creek fire, 25 kilometres north of Fort Nelson, B.C., which re-emerged May 2 after smouldering through the winter.   It has now been measured at more than 700 square…

An increase in secondary auto accident claims for drivers using rental cars while awaiting repairs on their main rides is highlighting the need for an important post-accident conversation with clients. Drivers involved in at-fault collisions while using rental cars often…

CHARLTON-DACK, ONT. – The Municipality of Charlton and Dack is making an application to the Disaster Recovery Assistance Program through the provincial government to help with costs related to repairing damaged culverts and roads caused by the April 12 rainstorm. …

Insurers and regulators are waving the flag that legal costs are the biggest factor driving up auto insurance premiums for Albertans.  That’s the focus of a newly launched campaign by Insurance Bureau of Canada (IBC), which finds lawsuits and legal…

Canada’s auto theft crisis appears to be getting worse, with new data from Insurance Bureau of Canada (IBC) showing auto theft claims topping $1 billion for the second year in a row. In 2023, the cost of insurance claims for…

As some insurance hard markets show hints of softening — particularly in commercial specialty lines — brokers answering Canadian Underwriter’s annual National Broker Survey say the technical aspects of an insurer’s offering play a big role in decisions about where…

Most insurance customers buy a policy and set it aside. What people don’t tend to do is dedicate three hours to reading and understanding that document’s terms, notes new ClaimsPro president Paul Gilbody. “You kind of stick it in a…

The current economic environment is leading to more complex claims handling for the transportation sector, a senior claims adjuster tells Canadian Underwriter. Canada’s transportation industry is facing financial hardships, including low freight rates, high interest rates and increased expenses. All…

Global P&C brokerage Hub International announced it has acquired the assets of 2197747 Alberta Ltd., which is partially owned by Carianne O’Connor.   The company is located in Edmonton, Alberta. O’Connor specializes in commercial insurance, including farm and personal insurance,…