Industry

New president for the Insurance Institute of Ontario

Melanie Muise is newly elected to the role

By Phil Porado | July 14, 2025

2 min read

3 ways brokers can boost customer service

Understanding clients’ personal situations is one of four ways brokers deliver top tier customer service, says our 2025 National Broker Survey

By Phil Porado | July 11, 2025

3 min read

Jargon and specialist talk: Struggles abound for brokers selling cyber

The product is wrapped in technical jargon that makes it inaccessible to the very people the industry wants to reach

By Jason Contant | July 11, 2025

3 min read

Global reinsurance costs decreasing at mid-year renewals: Guy Carpenter

Canadian P&C insurers are watching the reinsurance market carefully after a record breaking NatCat year in 2024.

July 10, 2025

3 min read