Industry

How CAA’s approach to telematics in Ontario differs from Industrial Alliance’s UBI program in Quebec

Telematics technology, or usage-based insurance (UBI), gives auto insurance carriers an opportunity to change drivers’ behaviour and offer additional services such as diagnostics, according to executives from carriers offering or planning to offer the technology. Industrial Alliance Home and Auto Insurance Inc. of Quebec City introduced its Mobiliz program, aimed primarily at drivers aged 16 […]

By Canadian Underwriter | March 19, 2014

4 min read

Allianz insurance company makes initial payments in connection with missing plane

BERLIN – German insurance company Allianz says it has made initial payments in connection with the missing Malaysian Airlines plane. Allianz’s global head of communication Hugo Kidston confirmed Wednesday that the Munich-based insurer and ”other co-reinsurers of Malaysia Airlines aviation hull and liability policy have made initial payments.” Kidston said the payments were in line […]

By Canadian Underwriter | March 19, 2014

1 min read

Digital business about understanding the customer and meeting needs, whatever the channel

The “digital insurer” must provide cross-channel excellence, which demands not only understanding the customer, but also presenting the same face to that customer regardless of the channel or situation, Scott Laiken, managing director of insurance strategy and transformation at Accenture, suggested Monday. “Digital business is about customer experience. It’s not about being the cheapest provider […]

By Canadian Underwriter | March 19, 2014

3 min read

Aviva Canada gets CSIO certification for eDocs

Aviva Canada has obtained certification for eDocs, the Centre for the Study of Insurance Operations said Tuesday. “After launching a national eDocs program a year ago in both languages, we are proud to receive the CSIO endorsement,” Robert Merizzi, CIO for Aviva Canada said in a press release from CSIO. “The certification reflects our team’s […]

By Canadian Underwriter | March 18, 2014

1 min read