Industry

Insurance M&A activity in the U.S. could pick up this year, says Deloitte

Merger and acquisition activity in the U.S. insurance market may take off this year, after a relatively quiet 2012, but challenges remain in making such deals, notes a report from Deloitte. Last year there was a 20% decrease from 2011 in the number of M&A deals, notes the report, Top 10 Issues for Insurance M&A […]

By Canadian Underwriter | March 13, 2013

2 min read

Insurers must tap into technology to improve customer experience

Improving the customer experience, especially through leveraging data analytics, is among the key issues facing the property and casualty industry in the coming year, notes a new report from PricewaterhouseCoopers in the U.S.. The popularity of mobile technology and e-commerce have led customers to expect fast, convenient service, suggests the report, Top Insurance Industry Issues in […]

By Canadian Underwriter | March 13, 2013

2 min read

Requiring accredited medical experts to examine whiplash claims part of U.K. insurers’ proposals

The Association of British Insurers (ABI) today released proposals to foster what it characterizes as a fair, independent and objective approach to help the United Kingdom shake its title as whiplash capital of Europe. “Our proposals will ensure better medical assessment of whiplash claims; offer a quick, simple way of paying genuine claims; provide certainty […]

By Canadian Underwriter | March 13, 2013

3 min read

Ontario NDP urges government to release details on auto insurance industry profits

Ontario’s New Democratic Party is calling on the provincial government to provide more details on what the Financial Services Commission of Ontario (FSCO) is doing to address the issue of insurance industry profits and driver premiums. “Ontario drivers are paying the highest auto insurance premiums in Canada,” Jagmeet Singh, consumer services critic for the NDP, […]

By Canadian Underwriter | March 12, 2013

4 min read