Events
This webinar is Part 2 of a 2-part series. In part 2, participants will discuss telephone etiquette, and explore what makes a successful sales presentation. Using the DISC profiles learned in Part 1, participants will also discuss effective ways to deal with objections as well as successful closing techniques and ways to follow up after […]
August 19, 2021
1 min read
This webinar is Part 1 of a 2-part series. Part 1 provides an overview of the sales professional and certain characteristic traits. We will dive into the process of identifying what kind of buyer you are working with using DISC profiling to help understand the client’s relationship needs. Participants will discuss the sales cycle from […]
As homes age, so does the plumbing and electrical systems. Many insurers will not provide or renew coverage on such properties unless these components are updated. Webinar participants will gain the knowledge and skills needed to perform front-line underwriting duties and be able to help brokerage clients understand the personal safety benefits of updating these […]
Are you a good negotiator? Do you need to brush up on your skills? Do you find it challenging negotiating with different types of people? This webinar is addressed to all industry professionals who want to learn how to effectively continue their professional development and negotiate effectively. This webinar is recommended for all brokerage staff. […]
Join us for a dynamic cross-jurisdictional perspective as to the state of COVID-19 business interruption jurisprudence in Canada and two common law jurisdictions: the United Kingdom and the United States. Edona Vila, Partner, Borden Ladner Gervais LLP, will be moderating this discussion with Amy Churan, Partner, Robins Kaplan and Tom Davison, Partner, DAC Beachcroft, covering […]
August 18, 2021
Building an insurance company from scratch in Canada might seem like an insurmountable task, but Mike George, CEO, Tokio Marine Canada has spent his 30-year career doing just that. In his first-ever At the Forefront event, Mike share his thoughts and ideas on strategies and techniques that helped him start, grow and lead successful companies. […]
The early days of evidence collection are the most crucial, as the information collected through investigation in the initial stages will be scrutinized and utilized throughout the entire claims process. In many cases, the claim can remain open and debated/litigated for years, which highlights the importance of taking a good statement. Statements act as evidence […]
Builder’s Risk policies allow large projects to move forward after a loss. Without them, many structures after a loss could not be completed due to the unforeseen extra financial burden. In this seminar, you will review the fundamentals of builder’s risk claims. You will review property coverage basics, what insurance companies need to know […]
This seminar will discuss the appropriate use of certificates of insurance, elaborate on when to use them and describe how to communicate effectively with certificate requesters, clients and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other ancillary insurance documents, this seminar will focus on: – how to […]
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