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Offers that help save money on home and auto insurance of interest to customers: broker forum speaker

Brokers could provide added value to their customers by suggesting offers that that help save money on home and auto insurance, attendees to the Insurance-Canada.ca Broker Forum (ICBF) heard last week. “Fully 50 to 60% of your customers are saying, ‘this is of interest to me,’” Bill Morris, senior partner with Markham, Ont.-based Navicom Inc. […]

By Jason Contant | March 6, 2017

3 min read

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Mitchell & Whale Insurance Brokers shares their experience using online chatbot at Insurance-Canada Broker Forum

Learning is a life-long process and not just for humans – online chatbots can also continue to learn and become smarter, attendees to the Insurance-Canada.ca Broker Forum (ICBF) heard on Wednesday. Amanda Ketelaars, operations manager with Whitby, Ont.-based Mitchell & Whale Insurance Brokers shared her brokerage’s experience with their chatbot at the ICBF, held at […]

By Jason Contant | March 3, 2017

3 min read

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Speakers weigh in on contentious topic of insurers with “broker arm interrupters”

If an insurer can offer brokers more products, assistance and their brand is recognized by clients, “there is some value there,” Jeff Roy, CEO of Excalibur Insurance Group, suggested on Wednesday at the Insurance-Canada.ca Broker Forum, held at the Allstream Centre in Toronto. Roy was discussing the contentious decision in late January in which the […]

By Jason Contant | March 2, 2017

3 min read

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Fintech firms can ‘get to market quickly,’ ICTC speaker warns

Competitors outside the property & casualty industry are trying to “bite away” at the P&C market, while fintech is starting to “emerge in spaces where banking isn’t,” a senior executive with a major insurer told industry professionals Tuesday. “Over the last year and a half we have seen a proliferation of fintech companies entering into […]

By Canadian Underwriter | March 1, 2017

3 min read