Claims
Regulators in Canada are examining whether or not electronic commerce practices in insurance meet consumer protection standards. While the internet has exploded in terms of comparison price shopping and research, the ability to "buy and bind" raises key issues about customer access to advice from licensed professionals and appropriate safeguards. It is a discussion that is, in some areas, pitting brokers against direct insurers.
By Craig Harris | September 30, 2012
12 min read
Industry
Results for the first half of the year show that slower economic growth has resulted in slower premium growth, lower interest rates have produced lower return on investment and the "abnormal" weather over the first six months of the year offered some benefits.
By Gregor Robinson, Senior Vice-President, Policy and Chief Economist, Insurance Bureau of Canada | September 30, 2012
5 min read
Brokers are well-advised to get acquainted with the common definitions contained in every professional liability policy to fulfill their obligation to provide prompt notice - and to protect themselves.
By Hugh Fardy, Senior Vice President, The CG&B Group Inc. | September 30, 2012
An Ontario court recently ruled that insurers owe a duty of care to their customers since customers would reasonably be expected to rely on information communicated to them by their insurer.
By Carr Hatch and Leonard H. Kunka, Thomson Rogers, Barristers and Solicitors | September 30, 2012
4 min read
It is two years later, but the story on the effects of Ontario's 2010 auto reforms is yet to be told. Absent clear case law, there has been little to silence the voices of disagreement that were heard when the reforms first came into force.
By Lee Samis, Principal, Samis & Company | September 30, 2012
6 min read
Canada's property and casualty insurance industry is facing complex issues. Insurance and reinsurance companies, brokers, regulators and risk managers are likely to be touched by the changes currently unfolding.
By Harmeet Singh, Online Editor and Angela Stelmakowich, Editor | September 30, 2012
Risk
The insurance industry is not scoring high when it comes to consumer trust. Ability, reliability and benevolence can help ensure insurance companies are seen as trusted and concerned about the well-being of insureds.
By Steve Pieroway, Vice President Marketing & Client Service, Policy Works Inc. | September 30, 2012
Legal expense insurance was previously an untapped resource. But an increasingly litigious environment, coupled with enhanced availability of related insurance products, seems to indicate the times are, indeed, changing.
By Barbara Haynes, CEO and President, DAS Canada | September 30, 2012
Companies are trying to learn the language of today's way of communicating, one replete with social media vehicles ranging from Facebook to YouTube.
By Karl Greenlaw, Founder and CEO, Brovada | September 30, 2012
A survey of public company executives in the United States reveals little concern over the possibility of being sued - this despite almost a quarter of responding companies having already been sued.
By Mary Maloney, Vice President and Executive Protection Product Manager, Chubb Insurance | September 30, 2012
We use cookies to make your website experience better. By accepting this notice and continuing to browse our website you confirm you accept our Terms of Use & Privacy Policy.
