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Diane Brickner to serve as interim president and CEO of Peace Hills Insurance

The board of directors of Peace Hills Insurance announced on Monday that Diane Brickner has agreed to serve as interim president and chief executive officer of the company, effective immediately. Brickner replaces Gene Paulsen, who has announced his retirement from the company, Peace Hills Insurance said in a press release. Brickner will serve on an […]

By Canadian Underwriter | October 18, 2016

2 min read

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Most U.S. small business owners don’t have cyberattack response plan, new survey says

Most small business owners in the United States (78%) still don’t have a cyberattack response plan, even though more than half (54%) were victim to at least one type of cyberattack, according to Nationwide’s second annual Small Business Indicator. The survey, released on Thursday, found that 60% of respondents who did experience a cyberattack said […]

By Canadian Underwriter | October 13, 2016

2 min read

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78% of global businesses believe digital start-ups pose threat to their organization: Dell Technologies study

Nearly four in five (78% of) global businesses believe that digital start-ups pose a threat to their organization, either now or in the future, and almost half (45%) surveyed fear that they may become obsolete in the next three to five years due to competition from digital start-ups, according to new research from Dell Technologies. […]

By Canadian Underwriter | October 7, 2016

3 min read

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U.S. insurers failing to deliver on digital customer experience: study

Insurers in the United States could only answer 28% of queries across digital channels and 14% of companies failed to respond successfully on either email, social media or chat, according to new research from multichannel customer engagement software provider Eptica. “Despite the growth of digital channels, insurers seem to be stuck in an analog world, […]

By Canadian Underwriter | October 6, 2016

3 min read